AMAL MURALI delivered everything they promised. Our customer satisfaction levels are at an all-time high!”


Bombay Imports

TESTIMONIALS

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

OUR SERVICES

SEASONED PROfessionals

We identify technology, training, and processes to take your service team to the next level. 

EFFICIENCIES

PLANNING

ASSESSMENT

AMAL MURALI identified key areas for improvement. Our business is a success”


Textiles Inc.

My Personal Web Page to stay Connected with me

OUR CONSULTANTS HAVE BEEN EVERYWHERE – let us share our wealth of knowledge. 

AMAL MURALI monitors key performance Indicators at 3-week Intervals, adjusting strategies as needed.

IMPLEMENT

BUSINESS SOLUTIONS

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

Once we have executive buy-in, we oversee the implementation process from start to finish.

AMAL MURALI uses surveys, interviews, and observation to conduct a comprehensive service audit.